Refund policy
We want you to love your 7ola accessories piece. If you receive a ring or bracelet that doesn't fit, we're happy to arrange an exchange under the following conditions:
- You must notify us within 24 hours of receiving your order.
- Items must be unworn, undamaged, and in original condition.
- Delivery charges for the exchange are the responsibility of the client.
- We do not offer exchanges for any other reason.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 24 hours of delivery with photos of the item. We will assess the case and arrange a replacement at no additional cost if the damage is confirmed to be a manufacturing defect.
No Refunds
All sales are final. We do not offer refunds under any circumstances. Exchanges are only accepted as outlined above.
Contact Us
For exchange or defect requests, please reach out to us within the 24-hour window via:
- 📱 WhatsApp: 81-179673